|Category:||Truck Rental Agency|
|Address:||1617 Three Points Rd, Pflugerville, TX 78660|
|Working:||7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM|
Becky Bilokur Tobias
UBox- truck broke down and they took a month to pick it up *and Still Charged me for that month!!! then when the UBox finally got to the location, I was unable to gain access to it- because: The counter is so busy (understaffed) that they never answer the phone ... to be able to pull out the box to access it! I called four times and had to physically go to the store to request it TWICE, before I was able to gain access. ** It took over a month of calling *again I was charged and unable to empty it... during that time. The second time I was physically there, they had promised the day before to have it pulled (it was not!) and that it would be ready for me the next day at 9am. Guess what, It was NOT pulled down or out!! Then, I had to wait in line for 45 minutes (1 person on the desk on a Sat.!!) for them to finally pull out my box! *Never Again*
Understaffed! At this moment we have been waiting in line for 90 minutes and still have 5 people ahead of us! Extremely poor management! People using this service typically have others waiting and are on a tight time schedule. If you plan to use this service budget an additional two hours into your day.
Did a ubox, hitch, and 6x12 trailer. The group here was great to us and made things easy. Bruce, the manager, even took extra time to insure we were good to go. Would recommend this location. Sometimes there is a wait but it happens everywhere.
This is my preferred Uhaul, it is close to where I live and the staff here are very nice and professional. I actually have other Uhaul locations just as close, but the staff and selection of available trucks and trailers keep me returning here.
Incredibly slow service, the employees clearly did not care about anybody waiting. Plus the exit leading out to the road has a huge dip and made it extremely difficult to get out without damaging my car.
Damaged items resulting from their improper planning. When they sprayed the storage room doors a new orange coat, some extra paint settled down on my property, furniture, etc.. highly disappointed.
1 person working at 8 am on a Saturday. 8 people in line waiting. Took an hr to get out the door. Everyone had a reservation. They should have planned to have extra staff.
Very helpful staff. No issues when renting a U-Haul truck. A lot of availability for trucks and trailors of all sizes.
Horrible service and wait times. Would have been a better idea to get help off craigslist.
They can supply what I need but they sure try hard to sell their insurance.
customer service was excellent! very friendly staff, and do their job well.
Mike C Leviege
Got in and out quickly. Got back and checked in fast. No issue.
These guys were accommodating to our last minute changes.
Reservation for 715 am and still nobody is here at 8
Idk bout this one. Came in to rent a trucc
Easy to reserve online and quick service.
High but reliable safe place for storage
Great staff and quick check out and in.
Love the workers and environment there
Robby Barber- EL
Easy to get in and out!!!
Clueless clerks. Grungy.
Very easy to work with.
Great costumer service!
Great customer service
Bad customer service.
Fast friendly service
Chutima Cici C.T.thongbang
Very nice services.!
Alwayz rent uhaul