|Category:||RV Storage Facility|
|Address:||11320 N FM 620, Austin, TX 78726|
|Working:||7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM|
Awful u-hail dealer. I turned in a truck June 27th, with an appliance dolly and security blankets in the back. They said to just leave the keys and they will take care of everything. They did not check it in until the 28th, and reported there was no dolly in the back and tried to charge me 83$. Then once this place was called to figure out the situation, he said he did not see a dolly and did not know if there was security blankets and then hung up on me. EXTREMELY incompetent. My brother, mother, and I ALL remember putting it back there. If you would like to keep your money, DO NOT GO HERE. Do not trust these people.
C. Wayne Snelson
Just commenting on the truck rentals, not storage. The van drove fine, AC was weak but otherwise it did what it was supposed to do. The customer service was horrible though. When asking where we could park our vehicle as the very limited parking was taken, we were told to park across the very busy street in a super market parking lot. We were then advised that they are not required to have parking for customer by a woman who seemed annoyed we brought our business there. She wont have to worry though, we wont make this mistake again.
Don’t ever give these people your credit card number. And then they won’t even talk to you when you call about it. They will charge you even if you do not use them. I would never recommend anyone using this place or even uhaul in general.
I used them to store my things while I closed on my home. They were very informative and cut me a break to give my husband access during closing hours because he was coming from out of town. Very friendly!
This business rocks. The fella that checked us in was happy and courteous despite the 108 degree temps. My uhaul truck drove great, and the drop off in Austin after a 1000 mile drive was quick and easy.
The staff here is some of the most generous and compassionate people I have ever met. THank you so much for your generosity and kindness.
Awesome!!! Chris and Tricia are amazing.. all around customer service was exceptional ..
Best UHaul location in town. Helpful, nice and professional. Several good experiences
Very helpful staff. We rented a U-Haul truck and it was simple and painless.
not a good experience. reservations do not mean anything
Service was fast friendly and very professional.
Very friendly, and I appreciate that very much.
good security even thought little but cost.
Easy to get to and friendly staff.
Easy rental process, friendly staff
Easy to storage stuff