|Address:||410 W Mary St, Austin, TX 78704|
Jerry Witt TechRecruiter
During our Do-It-Yourself move from Texas to Minnesota, we realized we needed extra packing help for sure and possible truck loading help. We found the Packing Pros on Craigslist and they took my call on a Sunday to arrange a Wednesday packing. The two packer/loaders Joseph and Renee were extremely professional, went right to work, and performed all that was asked of them and then some. We felt the price was reasonable. I would not hesitate to use Packing Pros in the future and I highly recommend them, especially Joseph and Renee!
We reached out to packing pros to hire 2 movers to help load our 26 ft truck for our move to Denver. I was told that they would be here at 9am until 11am. Not only did no one ever show up for this appointment, no one ever returned phone calls as to when and why no labor was available. I would not recommend this company to anyone because at the end of the day all you have is customer service, and packing pros has none. You would think that they would jump on the opportunity to have more business, totally unprofessional.
They say they will call me back and never did. Improve your customer service pls. Our time is valueable too.