|Address:||13802 Dragline Dr, Austin, TX 78728|
My husband spoke with David from One world van line who promised and spoke very highly of their company and vouched for movers, drivers and timeframe. We were quoted a price of $2400 for 30 boxes and furniture move out of state. After movers packed our things on 22/23 foot truck the price went up tremendously, saying that it was more cubic feet whereas we could clearly see that our items only used a half of the 22-23 foot truck. We paid our down payment with a credit card and David insured us that we could complete our payments with the same credit card however, after our things were on the truck and being shipped someplace other than on the way to our out of state location, we felt at their mercy and paid 50% more with a personal check in order for our items to be insured. Catherine is also a scam artist along with the other non- English speaking workers. She to convinced us that in order for our items to be insured that we must pay and we did. Now that they have our funds and our belongings sitting on a lot somewhere in Austin, while we’re out of state awaiting our 2 day delivery that was promised to us. We are constantly calling and getting the runaround as to when we will expect our delivery. It’s been days and still no word as to when or if we’ll ever get our items. One of the guys name Devin said that by law they are able to keep our items for 21 days which left me feeling like we’ve just been robbed of our money and goods. In the meantime, my husband and I are lying on the floor with no furniture... I’m very scared and frustrated, just hoping we will one day get our belongings. Please do not use this company if you want peace of mind, honesty and integrity. This company are clearly crooks!!!
The WORST moving experience ever! We were told to call the owner of One World two weeks before we wanted delivery of our household goods. As requested, we called Ibrahem(sp?) On Oct 30, 2016 for delivery on Nov. 15. Well, Nov. 15 came and went. No one ever called to tell us when they would deliver our things. Every couple of days, I would call One World and they would give me a delivery date in a day or two. Our things were finally delivered on Dec 1. We had spent two weeks in an empty apartment and had to pay rent for it. Ibrahem lied to us again and again about the location of our household items. We packed 68 boxes and asked Ibrahem and his worker, Yuseff, to pack ONE box because they were very fragile items. The box that they packed had 4 broken VERY expensive pieces broken. We did not have a single thing broken that we personally packed. At this point there has been no resolution for our problems. WE ARE VERY DISSATISFIED WITH ONE WORLD. DO NOT USE THEM. Dates change and prices increase quite often!
Calvin, Antonio and Gerardo were my movers at the pickup end. They packed all the furniture with shrink wrap and moving blankets with great care and professionalism. I bagged my queen mattress and didnt expect them to wrap it in sturdy boxes for extra protection. Even when the truck had a flat, they called their repair guy and kept working. They were respectful, courteous and above all very hard-working til the job was complete. Great job guys. Four stars for the sales end though. Ron, however good at getting the deal signed, I felt disappeared after the sale. Also I specifically asked if I should get a parking permit for the truck and his response was the truck was small enough so "not sure. Sure i recommend them for friends and family good job .go one world
I had a move from Texas to Pennsylvania during thanksgiving week. First David my sales rep was extremely professional and thorough when providing me with a price. He made me feel very comfortable with the price he wasnt the cheapest but I felt he was the most accurate. On move day the crew that came to my house was top notch I had the full pack service and they packed up my entire house in a few hours! I bought them lunch because they worked very hard. 5 days later my Items arrived safely in my new home and from what I can see nothing was damaged! I would definitely recommend One World Van Lines to anyone doing a cross country move. 5 STAR SERVICE!!!!
These people are scam artists. They are currently holding my belongings hostage and demanding more money than agreed. Even after I reluctantly agreed to pay them what they were asking, they said to expect delivery in 3 weeks. Mind you, we paid for a two day service which was guaranteed. Their argument was I signed the contract and the fine print gives them that latitude. Meanwhile, my kids are sleeping on the floor. Yeah, great job guys!
One of the most amazing moving companies out there. We called around and One World Vans Lines Moving Company gave us the best quote and were able to move us in 48 hours. What more could you ask for? They arrived to our place 15 minutes before our move, and were very professional. They were able to move our whole house in 4 hours. Excellent service and would highly recommend their service!
Great company! My rep Ashley was very thorough with the whole process. I was explained all extra charges that could arise yet on my move we were charged a stair fee because the elevator was broken. Everything was packed great and arrived quickly. I would recommend this company.
They really worked with me to meet my time and budget requirements when my company needed me immediately. Ibrahim has a lifetime brilliance of moving history. I would trust these guys with any thing. Nothing was broken, stolen or damaged at any point. Thanks again guys.
Christopher K Reinholz
10+ Professionalism, 10+ packaging very respectful on time- efficient & orderly. Thank you for going the extra mile, with the free boxes and helped pack quickly to get to where my new job offer was.
very straightforward and honest sales rep., movers were experienced and courteous, high quality service overall.
Great professional service. Customer service was great and the movers were very friendly.
I do recommend them, they were punctual and made a great job. Thank you guys!
the best mudanseros
Great staff, great movers, great rates these guys will be best in Austin soon