|Address:||13900 North IH 35, Suite H-1, Austin, TX 78728|
Inept company at best. Quote was woefully inadequate. After a walk through,they estimated a 7 hour job but ended up taking 15+ -- and still they did not get all of my belongings out of the house. They also dinged up and broke quite a few items - as well as scratched the walls at the old house. It was embarassing to tell the new home owners (who were first time home owners) that I was sorry the moving company did that (I did offer to come fix what Keep Moving messed up). During the walk through, I repeatedly said that I would not have everything packed that they would need to pack some. Which is true, they had to pack the pantry in the kitchen, 2 small closets, the office (which I had told the person doing the estimate I would finish myself), and some odd/end stuff here and there. The guys who moved me told their boss they had to pack 5 full rooms -- which was an outright lie. I was told Sunday that "Patty" would call me Monday to discuss the issues. I have yet to hear from Patty (now 5 days later). I have 5 uncles who used to work for Atlas Van Lines. I have been around moving for quite a while. I know how they worked. These guys would not have lasted with any of my uncles. Trust me when I say to "Move On" -- find another moving company. One who really cares about what they are doing and will treat you right.
They stole over 3 grand worth of items from us during our move. they broke a flat screen tv and did over 5 grand worth of damage. Run from this company. They are criminals.