|Category:||Moving and Storage Service|
Another excellent job well done! I knew I did right using Heavenly Care again. First, the booking process was great. Adam did a great job as a new guy. He went over my quote and all of the items I would be moving. I was even more impressed when I received a call from Benny, the owner, just to make sure that everything on my quote was correct. Both Adam and Benny were courteous and helpful on the phone. Vicky, the moving manager call me the day before just to confirm the move and make sure the times worked for me. She was also very friendly and professional on the phone. I moved in early July, a pretty busy time for movers as most people move in the summer months. On moving day, Travis and the other gentleman ran about 30 minutes late for the 8AM move, but they called me to let me know that they got stuck in traffic. This was not a concern for me since I had one last box to pack up and I appreciated that they called to let me know that they were going to be late. Travis and the other gentlemen (I forgot his name), did introduce themselves to me. They went over all of the items I would be moving and put together plan of how to get everything out of the apartment. I had some glass top tables and a large sleeper sofa that I was worried about. Travis took all of the glass and wrapped it securely and placed it on the truck. Both guys handled my other stuff with care. They even took time to make sure my sleeper sofa was properly secured and protected. Upon arrival, Travis made sure that the truck was not blocking any traffic in my neighborhood in Georgetown. The house is on a corner and in kind of a tricky place. Unfortunately, most of the items needed to be stored on the second floor of the home, but I had some items staying on the first. Travis made sure that the items were separated to my liking. The guys were super fast at getting everything moved in and set where it needed to be. No items were broken except for a few minor scratches on my IKEA bookcase and a small scratch on my sofa, neither of which is a big deal. I was very impressed with how quickly everything got done. I only had a 1 bedroom apartment to move out of, but it only took them 45 minutes in San Antonio and only about an hour at my end point in Georgetown. Overall, these guys are amazing! Benny and his staff do a great job. They are professional, courteous, and take care of their customers. I will probably be moving again in the next year or so and will certainly use Heavenly Care again.
I am extremely grateful for a Google review left by an All My Sons customer that disclosed they had experience with both companies and that Heavenly Care Movers were far superior. I got quotes from both companies and the prices were in line with each other. After reviewing quotes for both, we chose Heavenly Care Movers since their quote was so incredibly detailed. They were on time to load our furnishings, took great care when loading, and provided on-truck storage since we only needed our items stored a few days. The unload was great as well. Everyone was so kind and the team leader was concerned about dings in our walls and asked if those were there before the move. We assured them that they were from our kids and that these were not damages from the move. The fact that they take so much care in their work is greatly appreciated. I highly recommend this company.
Lee and Ricky are best ! They moved me out of my three story house into air-conditioned storage ( and a great storage rate, thanks marcus !) Then two months later they retrieved my items from storage and delivered them to my eleventh story condo unit .so they really moved me twice ! I have beautiful things and appreciate how careful they both were . No scratches ,No dents, No broken items ect . They put blankets on doors and corners in my new unit .. so no dings on the new walls either ! Thanks Lee and Ricky for being great movers ! I was delighted how smooth everything went . A great job Heavenly care Moving .... Thanks Marcus Lee and Ricky !
I called Heavenly Care Moving with very short notice to move furniture from a rental unit to a storage unit in order to get a tenant out quickly. They were amazing!!! From the folks I dealt with at the office to make arrangements, to the two guys who came out in the truck to actually move the items. They were very professional AND extremely nice and had great customer service skills! We could not have been happier and when I have the need for moving services again, I will call Heavenly Care. By the way, I got the $160, 2 hours, 2 men deal and it was fabulous!
I later found a small rip on my leather couch and a tear on the underside of my mattress after moving. I contacted the company and was told to refer to a contract which stated to send a certified letter for claims. Really? This is the attitude I get for a less than ten dollar fix? The actual movers were one hour late to begin with, but still performed a five star service. I would not recommend this service due to an apparent management issue and the inability to adjust a simple fix such as time constraints or minor damage to furniture. Have a nice day :)
Mario U. Herrera
I contacted your Austin office twice, once to get an estimate and the second time to firm up the time and date of my move. On that date the movers came in on the dot and proceeded to load my furniture into their truck, we met then at the new address and they proceeded to unload and place in my new house quietly and orderly. They did a superb job, should I ever have to move again, or preferably have friends in the need to find, I would recommend Heavenly Movers. Thank you for a job extremely well done. Mario U. Herrera
A Private User
Heavenly Care Moving helped me out during a rough patch. Recently my girlfriends stepmother died unexpectedly and we needed a lot of furniture to be moved and stored away in our house. During this trying time I used Heavenly Care Moving their staff was very friendly and fast, they helped me take care of everything so that my girlfriend didnt need to worry about anything else. Thank you very much Heavenly i will remember this and for sure use your company in the future.
I personally will not use this company again. The movers were fantastic and seemed to pack everything really well. The problem lies with the quote we received. It was way under the actual cost. We were told it would be 250 for the move, but when all was said and done we ended up paying 600. The other issue we had was they did not set up the washer and dryer at the new place. They said the washer was done but when we used it water went everywhere.
Omg! These guys are AMAZING! 2 guys just finished moving my roomie and me and they were so great and professional. They desembled and wrapped our stuff perfectly. They do charge by the hour so I was worried in the beginning thinking they would move slow but these guys worked fast and careful! The apartment we moved to is on the 3rd floor and they made it look just so easy. I am beyond impress! They will get my business next time I move!
Anne Haviland Buechler
Heavenly Care Moving was wonderful. They were flexible in holding a moving day, as we were not 100% sure of the date of our move until 24 hour before hand. Their quote was much lower than any other quote from local movers and the service was amazing. The two gentlemen who moved our furniture in and out of our old and new home were funny, friendly and professional. I would recommend HCM to anyone.
I work at an assisted living facility and Heavenly Care Moving moved a resident in on Saturday. They took great care with her treasured possessions and since they finished moving her stuff so quickly they spent the rest of their contracted time helping to arrange her items including putting her clothes on hangers. Thank you guys for treating our elderly with such kindness and respect.
Mitch and Frank were my movers. It was the best moving experience I have ever had. These guys were on time, efficient, courteous, and even tho I was paying by the hour, they did not waste any time. Since we still had some of the time left, they helped me set up the bed at my house. Thanks guys, I really appreciated you.
We had an excellent experience today with Morgan and Conner. They were very polite and professional and they REALLY knew how to load in the most efficient way! We are in the first stage of a three part move and they were able to get our first pod filled to capacity with the most items. We would definitely recommend them.
Jose and Marcus were great to work with. They were prompt, careful and efficient. I am a Texas REALTOR® and have the opportunity to help many people with their moves. Heavenly Care Movers are at the top of my referral list. BTW, they have reasonable prices too! - CINDY CRAWFORD, REALTOR® - Keller Williams Realty
I was referred to these guy by a friend and I do not regret it. They were on time and professional and handle everything with care. I will definitely be using these guys again and I will refer and suggest these guys to anyone who needs these services. Thank you
A Private User
No one likes to move. Last week we moved offices and hired Heavenly Care Moving for the job. Their professional staff made the move easy and at a very affordable rate. I plan to buy a new hours in the next 6 months and this will be my moving company of choice.
Heavenly Care Moving - made our current move stress-free - the team was professional and considerate and efficient! The owner called me personally to ensure the move was to our satisfaction - I would recommend this company to anyone who is planning a move!
We had a fantastic moving experience with Heavenly Care Moving! The guys were efficient and careful with our belongings. It was a small move (about 4 rooms worth of stuff) and ended up being very close to their estimate. We will definitely use them again.
This was the best moving experience my wife and I have ever had! Donovan and Fernando were respectful, polite, and extremely careful with our belongings. These gentleman should be regarded assets in your company. Hats off to Heavenly Care!
Heavenly care did a great job moving my daughter into her new apartment for school at UT. They were fast and set everything up perfectly! My husband and I will be using them again when we move into our new place this fall. Highly recommended!
A Private User
They did a great job of moving me in really fast. Easy to work with, and they gave me a realistic timeline of how long it would take to move all of my stuff. I was very satisfied with their service and will use them again next time I move.
We have used Heavenly Care Moving Services twice and were so pleased both times. The care with which they treated all of our items was top notch - there were many delicate pieces of furniture and all were taken care of with kid gloves.
Geoff and TJ did a wonderful job yesterday assisting an older friend with a move. Prompt, efficient, fun to be around with a great attitude, and went the extra mile to deliver her belongings to two separate locations. Thank you!
A Private User
Prompt, efficient, courteous, careful. They arrived when they said they would, the moved my furniture in and positioned it where I requested. I would definitely use their services again and will recommend them highly
So polite and very fast. They got it done under our time and budget and offered to help with so much Extra to go the extra mile. Great company and will use them again for sure!!
They are the best moving firm I have ever dealt with. On time, careful and very courteous. I highly recommend them and will be using them for the next move.
Looking forward to using these guys!