|Category:||Moving and Storage Service|
|Address:||15601 Long Vista Dr, Austin, TX 78728|
ARMY PCS DO NOT TRUST WHEATON....This company stole over 6000 dollars worth of jelwery from my home the day they boxed my household goods. I contacted the manager and made a police report the same day I realized my jewlery was gone. The employer went into my room and stole my jewlery box off a dresser that she was told not to bother. I Contacted Marcus the manager and he came out to my home to check the boxes for my jewlery box the next day. Not to mention this company missplaced my childrens 2 XBOX, 2 Playstations, sega nintendo 64 systems and over 50 games to these systems. They lost all of our brakets and screws to our furninture and could not set up our beds and dressers properly. This company misplaced our chriatmas tree and decorations, rugs, military gear and broken thousands of dollars worth of merchandise that can not be replaced. The manager Marcus called me and told me some of our gear was on the trailer in another state and he would try to fed ex it before Christmas but if he cant to file it in a claim. My jewlery was stolen, kids games and systems stolen, broken merchandise, missing property. This company is unprofessional and clearly hires unprofessional workers, theives and has incompetent leadership.
We have moved 15 times so we have a bit of experience with moving. This company was one of the more unprofessional ones we have used. We had a move from TX to HI. The pricing was in line with others we got quotes from but the people that they used to pack were lazy, slow and not good at it. They mislabeled boxes, packed unbreakable items in gobs of paper and breakable ones in just a sheet or two. They forgot items and had to come back with the truck a second time. The people that loaded were fine and the company here in Hawaii was awesome but the Austin packing crew was terrible. I would pass on using these folks and go with Unicorn.
Terrible experience. My wife and I recently moved from TX to GA because of work. American Relocation and Storage Systems packed our items in TX, and they did a terrible job. They stacked furniture on top of cardboard boxes, and 1000 miles of highway driving crushed the boxes and destroyed the furniture. >$4000 of nice furniture, bought brand new, now at a total loss. We will have to make due with our broken items until we are able to afford new furniture.
We had a very positive experience with American Relocation. Mark Huff scoped our job correctly, and the moving team was just that. They worked very well together. They used a lot of care in wrapping and padding our furniture, and they were careful of walls and corners on both the property we were leaving, and our new home. Moving is horrible, but these guys were motivational in their hard, careful work.
TEAM LEADER...& DRIVER...LOVE IT